Registration & Waiver

Member full name: {name}

Date of birth: {dob}

Phone: {phone}

Address: {address}

Emergency contact: {contact_name}

Emergency contact phone: {contact_phone}

Emergency contact relation: {contact_relation}

Referred by:

Step-Up ID (if applicable):

Services

In exchange for the payments referenced above, in addition to the undersigned full release and/or waiver contained in this document, Company agrees to provide the following services to Child, in accordance with the dates and times associated therewith: Activities in Science, Technology, Engineering, Math, Art and Entrepreneurship. Company reserves the right to dismiss and/or suspend any Child who violates Company rules of conduct or otherwise fails to adhere to the direction of Company or its personnel. Grounds for dismissal shall be for reasonable cause as determined by the sole discretion of the Company. The undersigned hereby acknowledges that Child’s dismissal and/or suspension from the Program does not relieve the undersigned of any duties or payment obligations under this Agreement and does not entitle the undersigned to any full or partial refund. Furthermore, the Program requires Child’s active participation in accordance with the Program’s curriculum. COMPANY DOES NOT WARRANT ANY SPECIFIED SUCCESS RATE WITH RESPECT TO PARTICIPATION AND/OR PERFORMANCE IN THE PROGRAM BY CHILD.

Company is: MTH ALTAMONTE SPRINGS LLC d/b/a Meta Humans, a learning center that prepares children and adults for the future challenges of artificial intelligence, biotech, automation, data privacy, governance, climate change, demographic transitions and more, through gamification and in-person, contextually- rich learning experience design.

Customer is: at least eighteen (18) years of age or an emancipated minor and wishes to use, receive, or otherwise engage the Services of Company for his or herself.the parent or legal guardian of the Minor(s) for whom Company shall be providing, and Customer consents for Company to so provide, the Services.

Accordingly, the Parties hereby adopt and accept this Customer Agreement (the “Agreement) by signing below. This Agreement is dated as of the Effective Date, and the Parties agree to the mutual covenants, terms, and conditions provided herein for good and valuable consideration, the receipt and sufficiency of which are also acknowledged by the Parties.

1. Recitals and Services. (a)  Recitals. The foregoing recitals are incorporated herein by reference as though fully set forth below by Company and Customer (each a “Party” and, collectively, the“Parties”).

(b)  Services. Customer hereby retains Company to perform the Services on behalf of Customer or Minor(s), as the case may be. The Parties agree that Company may use any third parties as necessary to help Company perform the Services.

2. Fees. (a) As full consideration for the provision of the Services, Customer shall pay Company the Services Fee in accordance with the Payment Terms. If any amounts from Customer becomes past due for any reason, Company may at its option and without further notice withhold further Services until all amounts owed have been paid in full, and such withholding of Services shall not be considered a breach or default of any of Company’s obligations under this Agreement.

3. Ownership of Work Product; Customer Content. (a)  Ownership of Work Product. This is not a work-for-hire agreement. The copyright in all deliverables created hereunder for Customer or Minor(s) shall belong to the Company. All intellectual property rights in all pre-existing works and derivative works of such pre-existing works and other deliverables and developments made, conceived, created, discovered, invented or reduced to practice in the performance of the Services hereunder are and shall remain the sole and absolute property of Company, subject to a limited, revocable, nonexclusive, and nontransferable license to use and display Company content to Customer or Minor(s) for such Party’s internal use as intended under this Agreement.

(b)  Customer Content. To the extent that Customer or Minor(s) submit(s) any content, including without limitation any photos, videos, graphics, sounds, lessons, and other educational materials, to Company through Company’s provision of the Services to Customer or Minor(s) (collectively, “Customer Content”), Customer hereby assigns to Company, as Company’s sole and exclusive property, any and all intellectual property rights to such Customer Content to use, modify, revise, augment, create derivative works of, develop, produce, reproduce, manufacture, distribute, host, perform, display promote, advertise, and otherwise exploit any such content at Company’s sole and absolute discretion.

4. Warranty. (a)  Warranty. The Services to be performed hereunder are in the nature of educational services, workshops, activities, and other programs. Company does not warrant in any form the results or achievements of the Services provided or the resulting work product and deliverables. Company warrants that the Services will be performed by qualified personnel in a professional and workmanlike manner in accordance with the generally accepted industry standards and practices.

(b)  Limitation of Warranty. THE WARRANTY SET FORTH IN THIS SECTION 4 IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICES, WORK PRODUCT OR DELIVERABLES PROVIDED UNDER THIS AGREEMENT, OR AS TO THE RESULTS WHICH MAY BE OBTAINED THEREFROM. COMPANY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR AGAINST INFRINGEMENT. CUSTOMER’S AND ANY MINOR’S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY IS REPERFORMANCE OF THE SERVICES, OR IF REPERFORMANCE IS NOT POSSIBLE OR CONFORMING, REFUND OF AMOUNTS PAID UNDER THIS AGREEMENT FOR SUCH NON- CONFORMING SERVICES.

5. Confidential Information. (a) The Parties acknowledge that pursuant to the performance of this Agreement, one Party may disclose to the other confidential or sensitive information. “Confidential Information” shall mean all information disclosed by the disclosing Party to the receiving Party during the term of this Agreement which is non-public and either proprietary or confidential in nature and related to the disclosing Party’s business or activities, including, but not limited to financial, legal, technical, marketing, sales and business information, which is (a) marked as confidential at the time of disclosure; or (b) is unmarked (e.g., disclosed orally or visually) but is identified as confidential at the time of disclosure; or (c) due to the nature of the information or the circumstances of disclosure, would be understood by a reasonable person to be confidential. The receiving Party shall maintain the Confidential Information in strict confidence and limit disclosure to only its employees, subcontractors, consultants and representatives who have a need to know such information to perform its obligations under this Agreement. The receiving Party shall protect the other’s Confidential Information by using the same degree of care it uses to protect its own information of a like nature, but no less than a reasonable degree of care. The term of confidentiality shall be three (3) years from the initial date of disclosure of the Confidential Information, except for trade secret information, which shall be kept confidential indefinitely so long as it remains a trade secret. The receiving Party shall promptly return all copies of Confidential Information at any time upon request or within fifteen (15) days following the expiration or earlier termination of this Agreement. In no event shall Company’s use or disclosure of information regarding or relating to the development, improvement, or use of any of Company’s products be subject to any limitation or restriction. All Confidential Information shall remain the property of the disclosing Party.

6. Limitation of Liability; Actions. (a)  IN NO EVENT SHALL COMPANY BE LIABLE UNDER THIS AGREEMENT TO THE CUSTOMER OR MINOR(S) FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, STATUTORY, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, INCONVENIENCE, LOST BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, AND COSTS OF COVER, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON BREACH OF CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN. COMPANY’S ENTIRE AGGREGATE LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES OR THIS AGREEMENT SHALL NOT EXCEED THE FEES PAID OR PAYABLE BY THE CUSTOMER TO THE COMPANY UNDER THIS AGREEMENT IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY. THIS SECTION SHALL SURVIVE THE TERMINATION OF THE AGREEMENT.

(b)  NO ACTION SHALL BE BROUGHT FOR ANY CLAIM RELATING TO OR ARISING OUT OF THIS AGREEMENT MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION, EXCEPT FOR MONEY DUE ON AN OPEN ACCOUNT.

7. Physical Activity; Waiver and Release.  (a) In the event Customer or Minor(s) engage in physical activity, including without limitation yoga or meditation, as part of the Services, Customer understands that there is always a risk of injury, even serious or disabling as well as temporary or permanent, that accompanies such physical activity and that such risk cannot be entirely eliminated. Accordingly, by entering into this Agreement, Customer acknowledges and agrees that Customer is fully aware of the risks and hazards that may arise as a result of physical activity and that Customer has agreed to partake, or consented for Minor(s) to partake, in physical activity as part of the Services despite such awareness. Customer further acknowledges and agrees that either Customer or Minor(s) are physically fit and have no other medical condition that might otherwise prevent full participation in physical activity. Customer assumes full responsibility for any risks, injuries or damages, known or unknown, which Customer or Minor(s) might incur as a result of participating in physical activity.

(b)  Customer also agrees, on behalf of his or herself and his or her heirs and personal representatives, to fully and forever discharge and release Company and its affiliates, and their respective partners, agents, operators, managers, employees, and representatives (“Released Parties”) from any and all claims Customer may have or hereinafter have for any injury, liabilities, expenses and causes of action, now known or hereinafter known in any jurisdiction in the world, attributable or relating in any manner to Customer or any Minor’s participation in physical activity, whether caused by the negligence of the Company or any of the Released Parties or by any other reason.

(c)  Customer further agrees, for his or herself and all of his or her heirs, not to sue the Released Parties or initiate or assist in the prosecution of any claim for damages or cause of action against the Released Parties which Customer or his or her heirs may have as a result of any injury Customer or Minor(s) may sustain while participating in physical activity.

(d)  If Customer or Minor(s) experience any pain or discomfort during any physical activity in which Customer or Minor(s) participate as part of the Services, Customer and Minor(s) shall discontinue the activity immediately and, if necessary, seek appropriate medical attention.

8. Force Majeure. (a) Company shall not be liable hereunder for any failure or delay in the performance of its obligations under this Agreement if such failure or delay is on account of causes beyond its reasonable control, including civil commotion, war, fires, floods, accidents, earthquakes, inclement weather, telecommunications line failures, electrical outages, network failures, governmental regulations or controls, casualty, strikes or labor disputes, terrorism, acts of God, pandemics, epidemics, local disease outbreaks, scarcity or rationing of gasoline or other fuel or vital products, inability to obtain materials or labor, in addition to any and all events, regardless of their dissimilarity to the foregoing, deemed to render performance of the Agreement impracticable or impossible under the law, in which event the Company shall be excused from its obligations for the period of the delay and for a reasonable time thereafter.

9. Term. (a) This Agreement will commence as of the Effective Date and will terminate completion of the Services, unless earlier terminated in accordance with the provisions of this Agreement.

10. Termination. (a) Termination for Breach. Either Party may terminate this Agreement at any time in the event of a breach by the other Party of a material covenant, commitment or obligation under this Agreement that remains uncured for thirty (30) days following written notice thereof. Such termination shall be effective immediately and automatically upon the expiration of the applicable notice period, without further notice or action by either Party. Termination shall be in addition to any other remedies that may be available to the non-breaching Party. In addition, Company shall have the right to terminate this Agreement at any time with or without cause by giving prior written notice to Customer.

11. Arbitration, Choice of Law, and Venue. (a) Any dispute, claim, or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this agreement to arbitrate,shall be submitted to and settled exclusively by binding arbitration, in accordance with the provisions of this section, subject only to any applicable requirement of law that the Parties engage in a preliminary, non-binding mediation or arbitration. Binding arbitration shall be conducted in accordance with the American Arbitration Association’s rules (the “AAA Rules”). Arbitration shall be held in Seminole County, Florida, and shall be held before an arbitrator selected pursuant to the AAA Rules who shall have no personal or pecuniary interest, either directly or indirectly, from any business or familial relationship with either of the Parties. The arbitrator(s) shall be bound to adjudicate all disputes in accordance with the laws of the State of Florida and all decisions of the arbitrator will be final, binding, and conclusive on the Parties. Either Party may seek confirmation of the arbitration award in the Florida state courts in and for Seminole County, Florida, and each Party hereby consents to the exclusive jurisdiction and venue of the Florida state courts in and for Seminole County, Florida in any claim or action arising under this arbitration provision.

BY SIGNING THIS AGREEMENT, THE PARTIES AGREE TO WAIVE ANY AND ALL RIGHTS TO A JURY TRIAL. ADDITIONALLY, UNLESS THE PARTIES AGREE OTHERWISE, EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE ACTION OR PRIVATE ATTORNEY GENERAL PROCEEDING. ALSO, TO THE EXTENT AVAILABLE BY LAW, AND SUBJECT TO THE DAMAGE LIMITATIONS DISCUSSED HEREIN, THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR, AND FOR THE BENEFIT OF, THE INDIVIDUAL PARTY SEEKING RELIEF.

All costs and expenses, including reasonable attorneys’ fees and experts’ fees, of all Parties incurred in any dispute that is determined and settled by arbitration or some other proceeding pursuant to this Agreement shall be borne by the Party determined to be liable in respect to such dispute; provided, however, that if complete liability is not assessed against only one Party, then the Parties will share the total costs in proportion to their respective amounts of liability so determined. Except where clearly prevented by the area in dispute, both Parties agree to continue performing their respective obligations under this Agreement until the dispute is resolved.

If it is determined that arbitration is not permitted, has been waived, or is otherwise unavailable, then the sole and exclusive jurisdiction and venue for any action or proceeding arising out of or related to this Agreement shall be an appropriate state or federal court located in Seminole County, Florida. The Parties hereby submit to the personal jurisdiction of the State of Florida and the jurisdiction and venue of said courts. The Parties further agree that the laws of the State of Florida, without regard to the principles of conflict of laws, shall govern this Agreement and any dispute, claim, or controversy that has arisen or may arise related to this Agreement. This paragraph shall not be read to conflict with the mandatory arbitration provision.

12. Entire Agreement; Modification; Waiver. (a) This Agreement, and any exhibits attached hereto, is the entire agreement between the Parties with respect to the subject matter hereof and supersedes any prior agreement or communications between the Parties, whether written, oral, electronic or otherwise. No change, modification, amendment, or addition of or to this Agreement or any part thereof shall be valid unless in writing and signed by authorized representatives of the Parties. No waiver of any term or right in this Agreement shall be effective unless in writing, signed by an authorized representative of the waiving Party.

13. Notices. (a) All notices required or permitted hereunder shall be in writing and shall be deemed delivered when sent by electronic mail with confirmed receipt to the email addresses listed on the first page of this Agreement.

14. Relationship of the Parties. (a) Company shall provide the Services as an independent contractor, and nothing in this Agreement will be construed to create or imply a partnership, agency, employer/ employee, or other legal relationship between the Parties. Either Party may utilize the products and services of third party contractors in connection with the performances of services under this Agreement without the written consent of the other Party.

15. No Waiver. (a) Neither party will be treated as having waived any rights by not exercising (or delaying the exercise of) any rights under these terms.

16. Survival. (a) Any provisions that, by their nature, are intended to survive shall survive any termination of these terms.

17. Assignment. (a) Neither party may assign any part of this Agreement without the written consent of the other. but Company may assign this agreement, including all licenses granted hereunder, to an affiliate, subsidiary, or similar associate. Consent may not be unreasonably withheld.

18. Severability. (a) If any part of this Agreement is invalid, illegal, or unenforceable, the rest of the Agreement will remain in effect.

19. Amendments. (a) This Agreement may only be modified upon the mutual written consent of the Parties.

20. No Third-Party Beneficiaries. (a) This Agreement does not confer any benefits on any third party unless it expressly states that it does.

21. Compliance with Laws. (a) The Parties agree that this Agreement and all activities in any way relating to it shall be conducted in compliance with all applicable laws.

22. Equitable Relief. (a) Nothing in these terms will limit either party's ability to seek equitable relief.

23. Further Assurances. (a) The Parties shall execute such other documents or perform such acts as may be reasonably necessary to give effect to the intentions expressed in this Agreement.

24. Counterpart Execution.

(a) This Agreement may be executed in any number of counterparts and may be maintained in electronic form with the same effect as if all Parties hereto have signed the same document. All counterparts will be construed together and constitute one Agreement.

Publicity Waiver and Release

MTH Altamonte Springs LLC d/b/a Meta Humans, a Florida limited liability company with offices located at 1185 Spring Centre S Blvd, Altamonte Springs FL 32714 (the “Company”), desires to use and publicize the name, likeness, and other personal characteristics and private information of your child (the “Subject” or “Subjects”) for advertising, promotion, and other commercial and business purposes. Accordingly, in exchange for the intangible value Subject(s) will gain by participating in Company’s educational services, activities, and other programs, including without limitation, publicity programs, and other good and valuable consideration, the receipt and sufficiency of which the undersigned hereby acknowledges, the undersigned gives Company his or her permission for such use and publicity for such purposes, according to the terms and conditions set forth in this Publicity Waiver and Release (“Agreement”). By signing below, the undersigned further acknowledges and agrees that he or she:

enters into this Agreement and grants the rights described hereunder with the full right, power, and legal authority to do so on his or her own behalf as the Subject and as someone who is at least eighteen (18) years of age.
consents in all respects to the terms and conditions of this Agreement as the parent or legal guardian of the Subject(s) (“Guardian”) and with the full right, power, and legal authority to give such consent and to agree that both the Subject(s) and Guardian are bound this Agreement.
The undersigned hereby irrevocably permits, authorizes, grants, and licenses Company and its affiliates, successors, and assigns, and their respective licensees, advertising agencies, promotion agencies, and fulfillment agencies, and the employees, officers, directors, and agents of each and all of them (“Authorized Persons”), the rights to display, publicly perform, exhibit, transmit, broadcast, reproduce, record, photograph, digitize, modify, alter, edit, adapt, create derivative works, exploit, sell, rent, license, otherwise use, and permit others to use the name, image, likeness, and appearance, voice, professional and personal biographical information, and other personal characteristics and private information of Subject(s), and all materials created by or on behalf of Company that incorporate any of the foregoing (“Materials”) in perpetuity throughout the universe in any medium or format whatsoever now existing or hereafter created on any platform and for any legitimate business purpose, including but not limited to advertising, public relations, publicity, packaging, and promotion of Company and its affiliates and their businesses, products, and services, without further consent from or royalty, payment, or other compensation to Subject(s) or any Guardian.

Company shall be the exclusive owner of all rights, including copyright, in the Materials. The undersigned hereby irrevocably transfers, assigns, and otherwise conveys to Company Subject or Subjects’ entire right, title, and interest, if any, in and to the Materials and all copyrights and other intellectual property rights in the Materials arising in any jurisdiction throughout the universe in perpetuity, including all registration, renewal, and reversion rights, and the right to sue to enforce such copyrights against infringers. The undersigned further acknowledges and agrees that the undersigned has no right to review or approve Materials before they are used by Company, and that Company has no liability to any Subject(s) or Guardian for any editing or alteration of the Materials or for any distortion or other effects resulting from Company’s editing, alteration, or use of the Materials, or Company’s presentation of Subject(s). Any credit or other acknowledgment of Subject, if any, shall be determined by Company in Company’s sole discretion. Company has no obligation to create or use the Materials or to exercise any rights given by this Agreement. 

To the fullest extent permitted by applicable law, the undersigned hereby irrevocably waives all legal and equitable rights relating to all liabilities, claims, demands, actions, suits, damages, and expenses, including but not limited to claims for copyright or trademark infringement, infringement of moral rights, libel, defamation, invasion of any rights of privacy (including intrusion, false light, public disclosure of private facts, and misappropriation of name or likeness), violation of rights of publicity, physical or emotional injury or distress, or any similar claim or cause of action in tort, contract, or any other legal theory, now known or hereafter known in any jurisdiction throughout the world (collectively, “Claims”), arising directly or indirectly from the Authorized Persons’ exercise of their rights under this Agreement or the production, exhibition, exploitation, advertising, promotion, or other use of the Materials, and whether resulting in whole or in part from the negligence of Company or any other person, and the undersigned hereby covenants not to make or bring any such Claim against any Authorized Persons and forever release and discharge the Authorized Persons from liability under such Claims. The undersigned understands that the Company is relying on this Agreement and will incur significant expense in reliance on this Agreement, and the undersigned agrees that this Agreement cannot be terminated, rescinded, or modified, in whole or in part. 

The undersigned also agrees to provide only true and correct statements and other information in connection with this Agreement, and the Authorized Persons’ use of the Materials and the rights and license granted hereunder do not, and will not, violate any right (including without limitation copyright, trademark, trade secret, right to privacy, or right of publicity) of, or conflict with or violate any contract with or commitment made to, any person or entity, and that no consent or authorization from, or any payment to, any third party is required in connection herewith. The undersigned further agrees to defend, indemnify, and hold harmless the Authorized Persons from and against all Claims by third parties resulting from my breach or alleged breach of this Agreement or any of the foregoing representations and warranties.

This Agreement constitutes the sole and entire agreement of the parties with respect to the subject matter contained herein and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. The undersigned has not relied on any statement, representation, warranty, or agreement of Company or of any other person on Company’s behalf, including any representations, warranties, or agreements arising from statute or otherwise in law, except for the representations, warranties, or agreements expressly contained in this Agreement. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Company may assign this Agreement and its rights hereunder, in whole or in part, to any party. This Agreement is binding on and inures to my benefit and the benefit of Company and the undersigned’s respective heirs, executors, administrators, legal representatives, successors, and permitted assigns. All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the State of Florida without giving effect to any choice or conflict of law provision or rule (whether of the State of Florida or any other jurisdiction). Any claim or cause of action arising under this Agreement may be brought only in the federal and state courts located in Seminole County, Florida, and the undersigned hereby irrevocably consent to the exclusive jurisdiction of such courts.

THIS AGREEMENT PROVIDES COMPANY WITH THE UNDERSIGNED’S ABSOLUTE AND UNCONDITIONAL CONSENT, WAIVER, AND RELEASE OF LIABILITY, ALLOWING COMPANY TO PUBLICIZE AND COMMERCIALLY EXPLOIT THE NAME, LIKENESS, AND OTHER PERSONAL CHARACTERISTICS AND PRIVATE INFORMATION OF SUBJECT(S) AS SET OUT ABOVE. BY SIGNING, THE UNDERSIGNED ACKNOWLEDGES THAT HE OR SHE HAS READ AND UNDERSTANDS ALL OF THE TERMS OF THIS AGREEMENT AND THAT THE UNDERSIGNED IS GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE COMPANY, EITHER ON BEHALF OF MINOR(S) OR ON THE UNDERSIGNED’S OWN BEHALF.

By checking this box, I do not agree to the Publicity Waiver and Release.

Medical Information

Medical condition(s) we should be aware of?

Medical Release

In the event of a medical emergency, Meta Humans’ staff will first use reasonable efforts to contact the parent(s) and/or guardian(s) before administering or authorizing any treatment. 

I, as the parent/guardian, authorize Meta Humans to obtain medical attention for my child in an emergency. 

I hereby give my consent to any emergency facility and physician to administer necessary treatment to my child in the event of an emergency at which time I cannot be reached. I give consent to transport by ambulance if the situation warrants it. 

I understand and agree that Meta Humans assumes no responsibility for any injury or damage which might arise out of or in connection with such authorized emergency medical treatment. I further acknowledge and represent that there are no undisclosed health-related reasons or problems which preclude or restrict my child from participation in Meta Humans, and that my child has adequate health insurance to provide for and pay any medical costs that may be attendant as a result of injury. I further acknowledge that it is my sole responsibility to notify, inform, and update Meta Humans of any medical conditions of my child, including but not limited to known drug and food allergies, known dietary restrictions, and other medical conditions.

Sick Child Policy

Under no circumstances may a parent bring a sick child to the center, if the child shows any signs of illness (below), or is unable to participate in the normal activities. 

In the event a child becomes ill and needs to be picked up, the parent(s) will be called and are expected to come pick the child up within one hour (60 minutes). If the parent(s) cannot be reached, or have not arrived within an hour, the emergency contact person will be called and asked to come pick the child up. In the event a child complains about not feeling well during the day, the parent will be contacted.

Symptoms requiring removal of child from the center:

• Fever: Fever is defined as having a temperature of 100°F or higher taken under the arm, 101°F taken orally (a child needs to be fever free for a minimum of 24 hours before returning to the center).
• Fever AND sore throat, rash, vomiting, diarrhea, earache, irritability, or confusion.
  Diarrhea: runny, watery, bloody stools, or 2 or more loose stools within last 4 hours.
• Vomiting: 2 or more times in a 24 hour period. Note: please do not bring your child if they have vomited in the night.
• Breathing trouble, sore throat, swollen glands, loss of voice, hacking or continuous coughing.
  Frequent scratching of body or scalp, lice, rash, or any other spots that resemble childhood diseases, including ringworm.
• Child is irritable, continuously crying, or requires more attention than we can provide without hurting the health, safety or well-being of the other children in our care.

Late Pickup Policy

If a parent can’t pick up their child before the end of their session time (typically before 6:30pm), they must notify us in advance and secure permission from the Center administrator for the child to stay late. We will make every effort to accommodate the needs of our families.
In the event that a child has been left with us without notice, we shall make every reasonable effort to contact an authorized adult, beginning with the custodial parents and then people on the release list. If those efforts fail, we will call the emergency contacts in the hope that we can reach someone who is authorized to pick up the child. 
If we are unable to arrange for the child’s immediate safe placement with an authorized caregiver, we shall be within our rights to contact CPS. 
Families that leave their children late, with or without permission, will be assessed an additional fee. Parents picking-up children after closing time will be charged a late fee of $10.00 per 10 minutes (or portion of 10 minutes), per child, with no cap, payable at pick-up. Unpaid late pick-up fees will be billed to the child’s account balance. 
In case of bad weather, parents should allow for extra commuting time because late fees will still apply.
If the child is left without permission past the Center closing time, Meta Humans shall be within its right to call CPS. 
Under no circumstances will we keep a child at the facility longer than 60 minutes past closing.  If we can’t get the child under the care of an authorized caregiver by then, we shall have no alternative but to contact CPS: Florida Abuse Hotline at 1-800-96 ABUSE (962-2873). 

Behavior Policy

Our goals are to establish a calm, orderly and safe environment for learning, help children develop self-control and self-discipline and promote respectful, kind and healthy interactions.

At its core, this policy is about following the three basic rules:

Take care of yourself
Take care of others
Take care of your center
When a child needs redirection, our staff uses strategies to respectfully stop the behavior and restore positive behavior as quickly as possible. Staff members strive to be firm, kind and consistent while explicitly teaching strategies for conflict mediation.
Students get a “fresh start” at the beginning of each day. When a behavior pattern emerges, we work with students, staff and families to create an individual plan to address behaviors that are negatively impacting the school setting and the student’s school experience.

Prohibited behaviors

Use of personal electronic devices, except with permission from a staff member.

Any behaviors that are intended to cause physical or mental harm, interfere with staff’s ability to maintain a positive learning environment, and/or are illegal. Examples include:

Possession or use of a weapon (including plastic/imitations).
Possession, sale or use of illegal substances.
Theft.
Fighting.
Bullying: bullying of any kind is unacceptable and will not be tolerated. Repeated bullying of a member may be treated as harassment. 
These situations may result in suspension or cancellation of membership.

Refund & Cancellation Policy

We understand that plans change, so please review the following policies before registering so you are aware of your commitment to Meta Humans. We use registrations to predict whether or not a workshop will occur, so last-minute cancellations can impact other members enrolled in the class as well as our instructors who are planning to teach. We've created the policies below to be fair to everyone involved.

Please contact our office if you need to process a refund.

If your child is unhappy with a workshop, please contact us as soon as possible. We will determine refund eligibility on a case-by-case basis. We do not offer refunds if a student has completed an entire workshop and we haven’t heard feedback from a parent.

Membership Refund Policy
We offer a full refund if you cancel your registration 7 days after starting your contract. After that, you can cancel your contract at any time by giving a 30 day written notice (email, or in person). 

Summer Camp Refund Policy
We offer a full refund prior to 14 days of the start of camp. We offer a refund of 50% for any other reason.

We are happy to discuss or explain our refund policy further if you call us at (407) 743-4425 or email us at info@altamonte.metahumans.com, please make sure to put “Refund” in the Message title.

Membership Freeze Policy

Members may request to freeze their memberships for a limited time. Please note that pre-paid visits cannot be frozen. A freeze is a temporary hold and does not remove the requirement for a 30-day written notice when canceling. Members are still responsible for paying during the notice period.

Memberships can be frozen for 2, 3, or 4 weeks at a time. During the freeze, automatic renewals will be paused, and any unused prepaid balance will be credited at the end of the freeze period. Contract durations will be extended by the number of weeks the membership is frozen.

A minimum balance of $320 is required to initiate a freeze. This includes any funds you have already paid. Please remember that providing proper cancellation notice (and paying for the notice period) is still required, even if your membership is frozen.

For more information or to discuss the freeze policy, call us at (407) 743-4425 or email info@altamonte.metahumans.com. Be sure to include “Freeze” in the subject line of your message.

Homeschool & Homework Support Policy

Members can work on their homework and homeschool work at any time. Some scheduled times have been reserved to ensure that Meta Humans staff members are available to help members with their studies. Staff members are able to answer questions, provide assistance and help members stay focused on their tasks. Noise levels in the homework areas will be kept quieter to help the students concentrate. We do not guarantee that all homework will be correct or completed. You and your child should review their homework at home.

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